What Does an NDIS Recovery Coach Do?
NDIS Recovery Coach

What Does an NDIS Recovery Coach Do?

If you’re one of the many NDIS participants who’s a bit confused regarding the difference between Psychosocial Recovery Coaching and Support Coordination, or you’re simply looking to gain a deeper understanding of these two subjects, then this guide is for you.

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Recovery Coaching is a support service for participants with psychosocial disabilities. This type of support, which is facilitated by a Psychosocial Recovery Coach, is designed to guide people with mental health conditions through their journey towards improved well-being and recovery.

What are Psychosocial Disabilities?

The term psychosocial disability refers to the impairments and difficulties that can affect a person’s social, emotional, and cognitive capabilities and functioning. This means that it can have a significant effect on how they interact with the people around them, perform everyday activities, and participate in their communities.

Psychosocial disabilities can arise from different mental health issues, including depression, anxiety disorders, schizophrenia, bipolar disorder, and post-traumatic stress disorder or PTSD.

Not all individuals who have mental health conditions will develop psychosocial disabilities. However, those that do may qualify to receive NDIS support

Defining ‘Recovery’ Through the NDIS

According to the National Disability Insurance Agency (NDIA), the governing body that oversees the NDIS, the term “recovery” is defined as being able to achieve an optimal state of social, emotional, and personal well-being while recovering from or living with a mental health condition.

Many mental health professionals and experts believe that those suffering from psychosocial disabilities can greatly benefit from having the feeling of being in control of their daily lives and how they manage themselves. Encouraging economic and social participation in their communities is also effective in overcoming feelings of worthlessness and isolation.

These positive outcomes and level of recovery can be attained by individuals with psychosocial disabilities with the help of trained and professional recovery coaches. Through their service, they can help NDIS participants achieve improved well-being and a better quality of life.

Responsibilities of a Recovery Coach

A Recovery Coach is an NDIS-funded professional who has a thorough understanding of mental health and psychosocial disability. This individual provides the necessary support to participants with psychosocial disabilities to guide them through their journey to recovery.

Through the support services provided by Recovery Coaches, they can help participants identify objectives that can improve different aspects of their lives, such as employment, social participation, independent living, and mental health management.

More specifically, Recovery Coaches also support participants through the following actions:

  • Spending time with participants and the people close to them to get a better understanding of their needs
  • Assisting them in learning about the different NDIS services and supports they can benefit from
  • Helping them receive the necessary support from mental health services
  • Ensuring that the support services they’re receiving are recovery-oriented and aligned with their goals
  • Assisting in the implementation of NDIS plans

Aside from the participants themselves, Recovery Coaches can also coordinate with the participant’s informal support networks and relevant service providers to develop and implement a recovery plan, which highlights the supports participants need to aid in their recovery.

NDIS Funding Category for Recovery Coaching

NDIS participants can find the funding details for the Recovery Coaching service under the Support Coordination category

If you are unsure if you have this funding included in your NDIS plan, you can give us a call at 1300 787 392 to discuss this matter further.


With the help of a Recovery Coach, NDIS participants with psychosocial disabilities can receive the support they need to overcome barriers in their lives and start their journey toward recovery.

If you’re an NDIS participant who’s in need of Recovery Coaching support, make sure to get in touch with a registered NDIS service provider like Sureway. Our Recovery Coaches are passionate about providing participants like you with reliable support and coaching services to 

Our Recovery Coaching service is tailored to empower you to reach your goals and help you feel more in control of your daily life, make the most out of your NDIS plan, and manage the challenges of daily living. 

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