Our team are not only highly experienced, but also genuinely friendly people.
We recognise that seeking support can be a vulnerable experience, and that’s why our team is dedicated to creating a warm and welcoming environment for every individual who walks through our doors. With their extensive expertise and compassionate approach, our team members will take time to listen and to work with your specific needs.
We service Australia-wide, with a range of convenient locations across VIC (Bundoora & Eltham). Telehealth appointments are also available with all of our team members so that you can access the services you need, regardless of your location or circumstances.
Meet our psychology & counselling team
Jandi Crocker
Clinical Psychologist
Available at: Bundoora and Telehealth | Tuesday, Thursday, Friday, Saturday
Jandi is a Clinical Psychologist with a Master of Clinical Psychology, BBSc (Hons), and BBSc. She has worked in mental health for over 12 years, supporting children, adolescents and adults across community mental health, various school settings, and private practice. Jandi is registered with AHPRA (PSY0001680519).
Age Ranges Children (6+), adolescents, adults
Areas of Specialit Neurodivergent clients (Autism/ADHD), school avoidance, self-harm, self-esteem and confidence issues, interpersonal relationship issues, personality disorders (Bipolar/BPD), depression and anxiety, PTSD, phobias, and OCD
Therapies CBT, ACT, DBT, Schema Therapy, Play Therapy, Walk Therapy
Jandi understands that seeing a psychologist can be daunting and places a strong emphasis on connection, rapport, and building trust. When working with young people in particular, she offers a more relaxed approach to counselling, and incorporates ‘walk and talk’ therapy if desired.
Karen is a Registered Psychologist with AHPRA and a member of the Australian Psychological Society. Karen has completed a Doctor of Psychology with General Registration. Karen has experience working with children and adults across a broad range of presentations. Karen utilises various evidence-based therapeutic techniques, such as Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT), Acceptance and Commitment Therapy (ACT), Solution-focused Therapy, Mindfulness-based Therapy and Motivational Interviewing.
Karen has worked with adults who are experiencing significant life transitions, work-related stress, are seeking help with relationships, difficult parenting, grief and loss, anxiety disorders and depression.
Karen acknowledges the diversity of her client’s experiences and aims to create an open, empathic and non-judgemental space for clients to explore their concerns and work towards resolution.
Shraddha is a Psychologist with a Master of Psychology (Clinical) and a Graduate Diploma of Psychology (Advanced). She brings a compassionate, client-centred approach to supporting children, adolescents and adults. Shraddha is registered with AHPRA (PSY0002605744).
Age Ranges Children (9+), adolescents, adults
Areas of Speciality Trauma, substance use, ADHD (assessments and therapy), autism, self-harm, depression and anxiety disorders, PTSD, OCD, phobias, personality disorders, behaviour assessment and support
Shraddha is dedicated to fostering positive outcomes and supporting holistic wellbeing. She creates a space of empathy and acceptance, helping clients explore their challenges openly and work towards meaningful growth and healing.
Available at: Telehealth Only | Monday to Thursday
Jenny is a Psychologist with a PGDipPsych, MPsych and BEd. She has extensive experience working with students of all ages and their families, including parent counselling. Jenny is registered with AHPRA (PSY0001125859).
Age Ranges Children (7+), youth, adults
Areas of Speciality Family therapy, parenting concerns, managing challenging behaviours, work-related stress and return to work issues, ADHD and autism
Therapies CBT, ACT, other evidence-based techniques
Jenny has a special interest in family therapy and helping parents manage challenging behaviours with confidence.
Available at: Bundoora, Eltham and Telehealth | Wednesday, Thursday, Saturday
Jeanne is a Psychologist with a BA (Hons), BA and MPsych, and has worked across a variety of settings for over 15 years. She has a passion for helping clients build their wellbeing and self-esteem so they can live their best life. Jeanne is registered with AHPRA (PSY0001124397).
​Age Ranges Youth, adults, couples
Areas of Speciality Anxiety and depression, relationship issues, couples therapy, grief and loss, workplace and career issues, career counselling, identity issues, ADHD and autism
Therapies Humanistic, CBT, ACT, Gottman’s Couples Therapy, and other evidence-based techniques
Jeanne also offers career counselling sessions for clients navigating work-related decisions.
Available at: Telehealth Only | Monday, Tuesday, Wednesday
David is a Psychologist with a Master of Clinical Neuropsychology and a BPsych (Hons). Before joining Sureway Health & Wellbeing, David gained extensive experience in occupational rehabilitation, employment services, EAP and private practice settings. David is registered with AHPRA (PSY0001648192).
Age Ranges Adults (18+)
Areas of Speciality PTSD, complex trauma, ADHD, autism (assessments and therapy), depression and anxiety disorders, workplace issues
David brings a warm, nonjudgmental manner to every session. Outside the office, he enjoys keeping fit, following his interest in aviation and technology, and spending time with his family.
​Emily is a Psychologist, holding a Masters in Professional Psychology. She has experience working across the lifespan with a particular passion for working with adolescents and those in early adulthood.
Emily has experience in working with anxiety, depression, emotion regulation, self-harm, behavioural challenges, school refusal, low self-esteem, family challenges, and alcohol and drug use. In her therapies, she draws from Cognitive Behaviour Therapy (CBT), Acceptance Commitment Therapy (ACT), and Dialectical Behaviour Therapy (DBT) to develop person-centred interventions.
At the core of her services, Emily believes that the relationship between the client and therapist is an integral part of the process. She takes a collaborative approach, aiming to build confidence and communication skills whilst addressing other presenting problems.
In her spare time, you will find Emily running, at the beach, or spending time with her two dogs.
Available at: Bundoora and Telehealth (Eltham by appointment) | Tuesday, Wednesday, Thursday
Nikita is a Psychologist (Clinical Registrar) with a Master of Applied Psychology (Clinical Psychology) and a Bachelor of Psychological Studies (Hons). Nikita is registered with AHPRA (PSY0002705305).
Age Ranges Children (5+), adolescents, adults
Areas of Speciality Autism, ADHD, cognitive issues, school issues, social and communication issues, trauma, PTSD, anxiety and depression
Therapies CBT, ACT, other evidence-based techniques
Assessments Offered Assessments for ASD, ADHD and cognitive issues in children and adults.
Nikita is dedicated to creating a safe, collaborative space where clients feel heard, respected and empowered. Outside work, she enjoys Pilates, ice skating, reading and watching a light-hearted rom-com.
Available at: Bundoora and Telehealth (Eltham by appointment) | Monday to Friday
Rini is a Clinical Psychologist with a Master of Science in Psychology and a Bachelor of Arts. She has built her clinical experience at well-regarded clinics and hospitals across India and the UAE. Rini is registered with AHPRA (PSY0004001573).
Age Ranges Children (4+), adolescents, youth
Areas of Speciality ADHD, ASD, school issues, depression and anxiety disorders, social issues, couples counselling
Therapies CBT, REBT, Systemic Family Therapy, Hypnotherapy
Assessments Offered Assessments for ASD and ADHD in children
Other Languages Hindi, Tamil, Malayalam
Rini creates a safe, non-judgmental space where clients from all cultural backgrounds feel heard and respected.
Available at: Bundoora and Telehealth (Eltham by appointment) | Monday to Friday
Iffah is a Psychologist (Clinical Registrar) with a Master of Science in Clinical and Counselling Psychology and a Bachelor of Science (Hons) in Psychology. Iffah is registered with AHPRA (PSY0004003130).
Age Ranges Children (12+), adolescents, adults
Areas of Speciality ADHD, ASD, trauma, depression, anxiety disorders, and substance abuse
Therapies CBT, DBT, other evidence-based interventions
Assessments Offered Assessments for ASD and ADHD in adults, and cognitive issues
Other Languages Hindi, Urdu
Outside work, Iffah enjoys spending time with her family, travelling, and staying active through swimming, Pilates and the gym.
Available at: Bundoora and Telehealth | Wednesday only
Jasmin is a Psychologist with a Bachelor of Psychology (Hons). She is a child specialist who works with Autism, ADHD, childhood behaviour issues and schooling issues. Jasmin is registered with AHPRA (PSY0001889982).
Age Ranges Children (4 to 12 years), adolescents, and young adults
Areas of Speciality Autism, ADHD, childhood behaviour issues, and schooling issues
Therapies CBT, ACT, integrated play therapy, and other evidence-based techniques
Assessments Offered Cognitive assessments
Jasmin tailors her approach to suit each child’s needs, drawing on play-based techniques to make therapy feel safe and engaging.
Available at: Telehealth only | Monday, Tuesday, Friday
Lena is a Psychologist with a Bachelor of Psychology and a Bachelor of Science (Psychology), and further postgraduate training in psychotherapy, counselling and coaching. She is also a Board-Approved Supervisor for provisional psychologists training to become registered. Lena is registered with AHPRA (PSY0001582851).
Age Ranges Adults (18+)
Areas of Speciality Trauma, grief and loss, low self-esteem, self-identity conflicts, career and life transitions, relationship difficulties, parenting concerns
Lena believes we all want to be understood and thrive when living in line with our core values. She enjoys helping clients identify what matters most to them and take action towards positive change.
Available at: Bundoora and Telehealth | Tuesday, Friday
Antoinette is a Provisional Psychologist with a Graduate Diploma of Psychology (Advanced). She works with children, adolescents and adults. Antoinette is registered with AHPRA (PSY0002758764).
Age Ranges Children (8+), adolescents, adults
Areas of Speciality ASD and ADHD therapy, anxiety, depression, school issues, trauma, parent coaching
Therapies CBT, ACT, Motivational Interviewing
Antoinette combines an empathetic approach with a strengths focus and trauma-informed care.
Available at: Telehealth Only | Wednesday, Thursday, Friday
Florence is an Accredited Mental Health Social Worker (AMHSW) with many years of counselling experience across metropolitan and regional Australia. She works with individuals, couples and families. Florence is registered with AASW (6059792F).
Age Ranges Adults and families
Areas of Speciality Family violence specialist, alcohol and other drugs (AOD), grief and loss, couples therapy, identity crisis issues, bipolar disorder, borderline personality disorder (BPD)
Florence has worked with Aboriginal and Torres Strait Islander clients, culturally and linguistically diverse clients, and clients from the LGBTQI community. She can support clients with Mental Health Treatment Plans and NDIS plans.
Available at: Telehealth Only | Tuesday, Wednesday
Judy is a Clinical Counsellor with a Doctor of Counselling and over twenty years of experience working with individuals, couples and families. Judy is registered with PACFA (20167).
Age Ranges Adults, couples, families
Areas of Speciality Trauma, grief and loss, addiction and AOD, family violence, personality disorders, depression, crisis intervention
Judy has worked with clients from a wide range of backgrounds, including Aboriginal and Torres Strait Islanders, refugees, and clients from the LGBTQI community. She can support clients with NDIS plans.
Available at: Bundoora, Eltham and Telehealth | Mondays
Matthew is a holistic Accredited Practising Dietitian with a Bachelor of Human Nutrition and a Master of Dietetics Practice.
Age Ranges All ages
Areas of Speciality Weight management, diabetes management, chronic condition management, dietary intolerances, sports performance nutrition, IBS, rehabilitation nutrition support
Approach Matthew provides ongoing support and realistic, achievable plans tailored to each client’s goals, with a focus on long-term, sustainable change.
Outside work, Matthew enjoys spending time with family, resistance training, and exploring automotive performance with his mates.
Sureway Employment & Training Pty Ltd, Sureway Health & Wellbeing Pty Ltd, and Sureway Skills Training Pty Ltd are part of the Sureway Group.
Established in 1991 in Wagga Wagga, New South Wales, Sureway began as a local training provider. Today, we are a diversified organisation committed to empowering people, supporting businesses, and strengthening communities. Through the three key divisions of our business – Sureway Employment & Training, Sureway Health & Wellbeing, and Sureway Skills Training – Sureway Group delivers integrated services that empower individuals to find meaningful work, enhance their wellbeing, and develop lifelong skills.
We work in partnership with employers across a wide range of industries and collaborate closely with local communities to build confident, capable workforces that align with business needs.
Our mission is to deliver innovative employment, training, and health support solutions to meet the needs of business and individuals – changing lives and building stronger communities.
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Use this form to request your next appointment with Sureway Health and Wellbeing. Are you a new client? Complete a referral. Have a question before you get started? Phone our friendly team on 1300SUREWAY.
You can get started in four easy steps.
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Contact us today for a confidential discussion to find out if our service is the right fit for you. Complete the form below or phone our friendly team on 1300SUREWAY (1300 787 392) and press 5 for Sureway Health and Wellbeing