About us

Meet the team

Our Health Support Team

Quality service, wherever you are

Our team are not only highly experienced, but also genuinely friendly people.

We recognise that seeking support can be a vulnerable experience, and that’s why our team is dedicated to creating a warm and welcoming environment for every individual who walks through our doors. With their extensive expertise and compassionate approach, our team members will take time to listen and to work with your specific needs.

We service Australia-wide, with a range of convenient locations across VIC, NSW, SA and ACT. Telehealth appointments are also available with all of our team members so that you can access the services you need, regardless of your location or circumstances.

Meet our psychology & counselling team

Dr Kylie Wainwright

Clinical Psychologist

Available at: Eltham, VIC

Dr Kylie Wainwright is a Clinical Psychologist and has a Doctorate in Clinical Psychology from the University of Melbourne. She has been a psychologist for over 25 years and has been working in private practice to some extent for over 20 years. Kylie also has experience in running a private practice and has worked in a variety of other settings including juvenile justice, public mental health community clinics, hospital in-patient and out-patient clinics, and a local secondary school. She has extensive experience working with children, adolescents and adults. Kylie prides herself on her ability to engage well with clients and make them feel at ease, even those who are reluctant attenders such as resistant teenagers! She can work with clients presenting with a variety of problems including depression, anxiety disorders, grief and loss, social difficulties, school challenges, emotional dysregulation, self-harm and child behavioural problems. Kylie likes to use humour and creative approaches in her work, but also uses a variety of evidence-based techniques in her therapeutic approach including Cognitive Behaviour Therapy (CBT), Mindfulness, and Acceptance and Commitment Therapy (ACT).

Jandi Crocker

Clinical Psychologist

Available at: Eltham, VIC

Jandi is a Clinical Psychologist who has worked in mental health for over 12 years and works with children, adolescents and adults. She has worked in community mental health, various school settings, and private practice. Jandi has a warm and empathic approach and is trained in a number of evidence based therapies including Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, Play Therapy, and Dialectical Behaviour Therapy (DBT). She has experience working with many issues including depression, anxiety, interpersonal and relationship issues, school avoidance, self-harm, difficulties with self-esteem and confidence. Jandi understands that seeing a psychologist can be daunting, and places a strong emphasis on connection, rapport, and building trust. When working with young people in particular, Jandi offers a more relaxed approach to counselling, and incorporates ‘walk and talk’ therapy if desired.

Dr Karen Perrin

Registered Psychologist

Available at: Eltham, VIC

Karen is a Registered Psychologist with AHPRA and a member of the Australian Psychological Society. Karen has completed a Doctor of Psychology with General Registration. Karen has experience working with children and adults across a broad range of presentations. Karen utilises various evidence-based therapeutic techniques, such as Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT), Acceptance and Commitment Therapy (ACT), Solution-focused Therapy, Mindfulness-based Therapy and Motivational Interviewing.

Karen has worked with adults who are experiencing significant life transitions, work-related stress, are seeking help with relationships, difficult parenting, grief and loss, anxiety disorders and depression.

Karen acknowledges the diversity of her client’s experiences and aims to create an open, empathic and non-judgemental space for clients to explore their concerns and work towards resolution.

In her free time, Karen enjoys creative pursuits.

Shraddha Patel

General Registered Psychologist

Available at: Telehealth & Eltham, VIC

Shraddha Patel is a general registered psychologist. Holding a Master’s degree in Clinical Psychology, she brings extensive experience in addressing a spectrum of mental health concerns. Her practice focuses on supporting individuals coping with depression, anxiety disorders, trauma, substance use, ADHD, ASD and self-harm. With a compassionate approach, she has successfully worked with diverse populations, including children, adolescents, and adults.

Utilising evidence-based interventions such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Motivational Interviewing, CBT-E, and Acceptance and Commitment Therapy (ACT).

She is dedicated to fostering positive outcomes, promoting holistic well-being by providing an atmosphere of empathy and acceptance. Her aim is to empower individuals to explore their challenges openly and work towards meaningful growth and healing.

Jenny Lindros


Available at: Eltham, VIC

Jenny has extensive experience working with students of all ages and their families. She specialises in assessing and counselling school aged children from 4-18 years, as well as providing counselling to parents and other adults presenting with a variety of mental health issues including depression and anxiety. Jenny has a special interest in family therapy, parenting concerns, and managing challenging behaviours. She also provides hypnosis for children to overcome fears and phobias and can assess children for Autism, ADHD, and other concerns.

Jeanne Snider


Available at: Eltham, VIC

​Jeanne has been a registered psychologist for over 15 years, having worked in a variety of settings. She has a passion for supporting her clients to increase their wellbeing and self-esteem in order to live their best life.

​She enjoys working with older adolescents, adults and couples, across a wide range of concerns including relationships, stress and anxiety, depression, workplace and career issues.

​Jeanne uses a variety of therapeutic approaches including Humanistic, CBT, and ACT. ​Jeanne can also offer career counselling sessions.

Lauren Fleurie


Available at: Eltham, VIC

Lauren is a passionate psychologist with a background in child and adolescent therapy for those presenting with a variety of difficulties.
Lauren aims to provide a safe, inclusive and affirming space for her clients, working within evidence-based frameworks such as Cognitive-Behavioural Therapy and Acceptance and Commitment Therapy, she prides herself on her ability to engage well with young people and has a warm, empathic and open therapeutic style.

Lauren has also completed training in Family Based Therapy (FBT) with the National Eating Disorders Collaboration.

David Hayler


Available at: Telehealth

David is a registered psychologist. He has completed an undergraduate degree in psychology and a master’s degree in clinical neuropsychology.

David has experience working with clients who present with a range of mental health challenges including anxiety, depression, PTSD and complex trauma.

Prior to working at Sureway Health & Wellbeing, David gained extensive experience in occupational rehabilitation, employment services, EAP and private practice settings.

Using a warm and nonjudgmental manner, David utilises a range of therapeutic approaches including Cognitive Behavioural Therapy (CBT) Eye Movement Desensitisation Reprocessing (EMDR), Motivational Interviewing (MI) and Solution Focussed Brief Therapy (SFBT).

When not in the office, David enjoys keeping fit, pursuing his interests in aviation and technology, and spending time with his family.

Emily Barber


Available at: Eltham, VIC

​Emily is a Psychologist, holding a Masters in Professional Psychology. She has experience working across the lifespan with a particular passion for working with adolescents and those in early adulthood.

Emily has experience in working with anxiety, depression, emotion regulation, self-harm, behavioural challenges, school refusal, low self-esteem, family challenges, and alcohol and drug use. In her therapies, she draws from Cognitive Behaviour Therapy (CBT), Acceptance Commitment Therapy (ACT), and Dialectical Behaviour Therapy (DBT) to develop person-centred interventions.

At the core of her services, Emily believes that the relationship between the client and therapist is an integral part of the process. She takes a collaborative approach, aiming to build confidence and communication skills whilst addressing other presenting problems.

In her spare time, you will find Emily running, at the beach, or spending time with her two dogs.

Fei Mo

Provisional Psychologist

Available at: Telehealth & Eltham, VIC

Fei Mo is a provisional psychologist who loves getting to know her clients and mapping a path forward together. Fei has a Masters in Professional Psychology. She has experience working with clients on the autism spectrum, clients from trauma backgrounds, and working across the lifespan.

Fei’s clients feel comfortable sharing with her as she listens deeply and provides a relaxed atmosphere. Fei takes a collaborative approach. She seeks to empower clients to understand their situation better and figure out the next steps to move towards their goals. Fei has a client-centred approach and applies Cognitive Behavioural Therapy (CBT) to maximise session effectiveness. Seeing clients aged 16+ initially.

Outside of work Fei loves to learn new things. She enjoys strategy games, dancing, and floristry.

Esther Kleiner

Accredited Mental Health Social Worker

Available at: Telehealth

Esther is an Accredited Mental Health Social Worker with over 10 years’ counselling experience in various public and private health settings. She has worked in in-patient mental health wards, alcohol and other drug rehabilitation centres, community centres and private practice.

Esther has advanced skills in Motivational Interviewing (MI) and trains other practitioners in this therapeutic approach. She also practises Acceptance and Commitment Therapy (ACT), Single Session Family Therapy, trauma work, and uses a person-centred approach in her therapy. Esther works with clients with a myriad of presenting problems including depression, anxiety, substance use, grief and loss, trauma, psychological impacts of cancer and other life-threatening conditions, and perinatal and postnatal depression.

Esther is able to service clients with Mental Health Treatment Plans and NDIS plans.

Florence Poni

Accredited Mental Health Social Worker

Available at: Telehealth

Florence is an Accredited Mental Health Social Worker who has provided counselling and support in a variety of clinical settings in both metropolitan and regional Australia.

Florence works with individuals, couples, and families. She is a Family Violence specialist and has worked in the field of alcohol and other addictions. Florence specialises in couples therapy, family violence, grief and loss, low self-esteem/confidence, identity crisis issues, anxiety, stress, depression, bipolar disorder, and borderline personality disorder (BPD). She has worked with Aboriginal and Torres Strait Islander clients, culturally and linguistically diverse clients, and clients from the LGBTQI community.

Florence has trained in Narrative therapy, Dialectical Behaviour Therapy (DBT), Emotional Freedom Therapy (EFT), Motivational Interviewing, Family Therapy, Cognitive Behavioural Therapy (CBT), Solutions Focused Therapy, Strengths-Based Therapy, Single Session Therapy, and Gottman’s Couples Therapy. Florence tailors her therapeutic approach based on her client’s needs and preferences.

Florence is able to service clients with Mental Health Treatment Plans and NDIS plans.

Dr. Judy Betts


Available at: Telehealth

Judy is an accredited clinical counsellor with over twenty years of experience working with individuals, couples, and families.

Judy works with a myriad of presentations including anxiety, depression, trauma, grief and loss, addictions, family violence, personality disorders, and crisis intervention. She has worked with clients from a range of different backgrounds including Aboriginal and Torres Strait Islanders, refugees, and clients from the LGBTQI community.

Judy has attained a Doctorate of Counselling and has completed extensive postgraduate training in Crisis and Trauma Counselling, Trauma Informed Therapy, Grief and Loss Therapy, Developmental Counselling, Addictions Therapy, Family Therapy, Dialectical Behavioural Therapy (DBT), Emotion-Focused Therapy (EFT), Strengths-Based Therapy, Motivational Interviewing (MI), Narrative Therapy, Gottman’s Couples Therapy, Internal Family Systems Therapy, Cognitive Behavioural Therapy (CBT), and Acceptance & Commitment Therapy (ACT).

Judy is able to service clients with NDIS plans.

Rochelle Marshall

Social Worker

Available at: Telehealth

Rochelle is a Social Worker with counselling and case management experience. She has worked in various disability sectors and in school settings.

Rochelle has trained in Cognitive Behavioural Therapy (CBT), Narrative Therapy, Solutions Focused Therapy, Empowerment Therapy, Schema Therapy, and Motivational Interviewing.

Rochelle works with clients experiencing depression, anxiety, grief and loss, relationship and family difficulties, low self-esteem, gender and sexual identity issues, and substance use. She has a special interest in working with people with post-traumatic stress disorder (PTSD) and people in the LGBTQI community.

Rochelle is able to service clients with NDIS plans.

Meet our Support Coordination and
Recovery Coaching Team

Robin Walker

Support Coordinator & Recovery Coach

Available at: Geelong & Telehealth

Robin has a range of experience from previous roles within the disability sector including Local Area Coordinator, Workplace Trainer, and Disability Employment Consultant. With a wealth of knowledge of all things NDIS and local providers, Robin enjoys working with participants to make their NDIS journey the best experience possible.

Robin is currently studying a Bachelor Degree of Psychology at Deakin University and has recently completed Youth Mental Health First Aid. With 20 years’ of personal experience of mental health through family and friends, Robin is well skilled to help others on their journey.

In her spare time, Robin has a passion for sports and volunteers her time to All Abilities sport and delivers youth mental health sessions in the local area.

mental health counselling contact today

Ready to take control of your future?

Don’t let your barriers hold you back. Reach out to us today.

Sureway Health and Wellbeing is a division of the Sureway Group

Established in 1991, Sureway started as a local training provider in Wagga Wagga, New South Wales. Our mission has always been to collaborate closely with businesses across different sectors, enhancing their operations by upgrading the skills of their current and future workforce. Through identifying and fulfilling the unique needs of each business, we help level-up their performance and create long-term opportunities for communities.