Everything You Need to Know About NDIS Support Coordination
The primary objective of this service is to ensure that NDIS participants like you are able to make the most out of your plan by receiving the right type of support and services.
The National Disability Insurance Scheme (NDIS) is a government-funded program that’s designed to provide the necessary funding and support to people with disabilities in Australia. One of the services offered under this initiative is Support Coordination.
As an NDIS participant, you’ve probably already heard of the term Support Coordination. Basically, it refers to a service that assists participants in understanding and implementing their NDIS plans effectively.
The primary objective of this service is to ensure that NDIS participants like you are able to make the most out of your plan by receiving the right type of support and services. In this article, we’ll help you understand how NDIS Support Coordination works and the role Support Coordinators play in maximising NDIS plans.
Levels of NDIS Support Coordination
Support Coordination has three levels: support connection, support coordination, and specialist support coordination. The first level is designed to help NDIS participants develop the necessary skills needed to connect with support services so they can accomplish their goals.
The main focus of the second level, which is support coordination, is helping participants gain a deeper understanding of their NDIS plan so they can utilise it more effectively. This involves closely working with participants to ensure that they are able to access different types of support.
Lastly, specialist support coordination is a service that’s offered to participants who are experiencing complex barriers that prevent them from accessing the support that they need. Specialist support coordinators provide the necessary assistance to participants to address and manage the challenges in their support environment.
Difference Between Support Coordination and Plan Management
Plan management is mainly concerned with the administrative and financial aspects of an NDIS plan. A plan manager is responsible for keeping track of a participant’s plan budget and making sure that service providers are paid on time. This involves managing the invoices related to the services and support that the participant receives.
Basically, having a plan manager is like having a personal accountant for an NDIS plan. In addition to handling the key administrative tasks, they also help participants make informed financial decisions regarding their plans’ details.
The main role of Support Coordinators is to help participants gain a better understanding of their NDIS plan and its various aspects. They do so by working closely with participants to identify their needs and goals. They then coordinate with service providers to ensure that the participants are able to receive the right type of supports that they need.
How is Support Coordination Funded?
The funds used to cover the Support Coordination service are part of the capacity-building budget in a participant’s NDIS plan.
Role of NDIS Support Coordinators
As explained earlier, support coordination is all about guiding participants so they can make the most out of their NDIS plans. Support coordinators are able to accomplish this through various ways. One of these involves closely working with the participants to identify their needs and goals. Then, they coordinate with service providers to ensure that their clients are able to receive the right type of support that they need.
Support coordinators can also work closely with the families and support workers of participants to help them become more independent when it comes to making decisions regarding the support services that they’re getting.
Aside from these, NDIS support coordinators are also responsible for:
- Handling service agreements
- Anticipating and addressing barriers that can prevent access to supports
- Providing reports to the NDIA
Through support coordination, NDIS participants can maximise the benefits that they can receive from their NDIS plans. If you’re an NDIS participant or know someone who is in need of support coordination, make sure to get in touch with Sureway.
Our support coordinators will closely work with you to engage the different support services that can help you achieve the goals outlined in your NDIS plan. They’ll also regularly coordinate with you to address any issues related to your plan or the support services you’re receiving.
Get in touch with us through our website today to benefit from our support coordination service.