With the latest advancements in technology, a broad array of products and health services have become accessible to everyone. NDIS participants can take advantage of these telehealth services to maximise their plans conveniently.
Key Points
Summary
Telehealth allows NDIS participants to access much-needed health services from the comfort of their homes. Through telephone calls or video sessions using their smartphones, laptops, and computers, NDIS participants are able to conveniently get in touch with support providers, enabling them to benefit from this type of service.
Outline
With the latest advancements in technology, a broad array of products and health services have become accessible to everyone. NDIS participants can take advantage of these telehealth services to maximise their plans conveniently. Telehealth ensures that participants can access high-quality health support from professionals via phone or video calls.
Telehealth services have been around since the 1950s. However, with the dawn of the digital age, they have evolved. In 2020, during the global pandemic, telehealth became more of a necessity than an option. These services were critical in reducing patients' exposure to COVID-19. With its effectiveness, the relevance of telehealth continued post-pandemic.
Recently in Australia, the "Telehealth" claim field was introduced to the NDIS myplace provider portal. This is especially beneficial for those who can't visit their service providers physically. Moreover, the NDIS National Workforce Plan: 2021-2025 highlights the initiative to "enable allied health professionals in rural and remote areas to access professional support via telehealth" as one of 16 government strategies aimed at fostering a responsive workforce.
With telehealth, NDIS participants have access to several health support services, including:
Access to health support varies among individuals. Many face challenges due to disabilities, transportation issues, or inadequate support in their regions.
NDIS participants can access telehealth services by:
To begin, participants will need:
For those who prefer phone calls or live in areas with unstable internet, telehealth can be done via a regular phone as well.
Typically, the process begins with an initial appointment. After confirming a booking, participants receive detailed information about their session. Some providers even offer a pre-call test to ensure device compatibility and connectivity.
Once everything is set, participants meet the service provider virtually at a scheduled time. The session format mirrors a face-to-face meeting, ensuring familiarity and comfort. These sessions usually last between 30 to 45 minutes.
Sureway Health and Wellbeing employs evidence-based therapies. Their team of health professionals focuses on understanding individual needs.
Transitioning to telehealth offers numerous advantages, including:
A recent survey by The University of Melbourne and the National Disability Insurance Agency (NDIA) indicated that during the pandemic, 63% of 2391 participants accessed their NDIS allied healthcare services via telehealth, while 31-33% expressed their preference for telehealth – even post-pandemic.
Other insights from the study include:
Telehealth services are more than just a modern convenience; they represent a paradigm shift in how health support is delivered. For NDIS participants, the advantages of these services are impactful, from saving on travel costs and time to receiving tailored care in the comfort of one's home.
Sureway Telehealth Service stands out offering tailored solutions to participants, ensuring they receive the precise support they require. In a world where accessibility is paramount, telehealth bridges the gap, seeing to it that everyone, irrespective of their location or physical abilities, has the opportunity to lead a healthier, more fulfilled life.
To learn more about Sureway’s telehealth services, you can reach us at 1300 787 392.
