Sureway Health & Wellbeing’s Eltham clinic has officially relocated to Bundoora as of March 09 2025.
Finding the Right Fit: How to Choose Your NDIS Support Coordinator or Recovery Coach
Choosing the right NDIS support—whether a coordinator or a recovery coach—depends on your unique goals and situation. This guide explains each role to help you make an informed choice that suits your support needs.
Key Points
- Finding the right Support Coordinator or Recovery Coach means looking for someone who understands you, communicates clearly, and supports your growth.
- Support Coordinators help you understand and manage your NDIS plan, while Recovery Coaches focus on mental health recovery and personal growth.
- Sureway Health & Wellbeing’s Support Coordination helps you access the right services, stay on track with your goals, and build confidence to live independently.
- Our Recovery Coaching service supports your emotional well-being, connects you with your community, and helps you take control of your recovery journey.
Summary
Choosing the right Support Coordinator or Recovery Coach is an important step in getting the most out of your NDIS journey. By finding someone who understands your needs, communicates openly, and helps you feel empowered, you can move forward with confidence and clarity. At Sureway Health & Wellbeing, we’re here to support you every step of the way with personalised, respectful care that puts you first.
Outline
- Introduction
- What’s the Difference Between Support Coordination and Recovery Coaching?
- Choosing the Right Support Coordinator or Recovery Coach
- How Our Support Coordination Can Help You
- How Our Recovery Coaching Can Help You
- Let’s Take the Next Step Together
When it comes to navigating your NDIS plan and reaching your goals, the right support can make a world of difference. If you’re just starting out with the NDIS or looking for someone who truly understands your needs, choosing a Support Coordinator or Recovery Coach who’s the right fit is a key step forward.
At Sureway Health & Wellbeing, we know how deeply personal this journey is. That’s why we’ve put together this guide to help you feel confident, informed, and supported as you choose the person who’ll walk alongside you.
What’s the Difference Between Support Coordination and Recovery Coaching?
First, let’s take a moment to clarify the difference between these two important roles.
Support Coordination
A Support Coordinator works alongside you to help you understand your NDIS plan and make the most of it. They’ll get to know your needs and goals, then help you connect with the right providers and services. Support Coordinators are also there to help you build the skills to manage your plan more independently over time.
Recovery Coaching
Recovery Coaching provides specialised support for people with psychosocial disabilities, which can be triggered by mental health conditions like depression and anxiety. A Recovery Coach can help you set meaningful goals to improve your personal well-being, social participation, and daily living. They’ll support you in building confidence, connecting with your community, and developing a sense of control over your recovery journey.
Choosing the Right Support Coordinator or Recovery Coach
Finding someone who truly understands your support and recovery needs can make all the difference. Here are some helpful things to consider when choosing your Support Coordinator or Recovery Coach:
Look for experience that aligns with your needs
Choose someone who has experience working with people in similar situations or who understands your goals and support needs. Don’t hesitate to ask about the kinds of participants they’ve supported before.
Make sure they understand the NDIS system
A knowledgeable NDIS support coordinator will help you understand how your plan works and how to use your funding to access the right supports. If you're based in South Australia, connecting with a local NDIS support coordinator in Adelaide can be especially beneficial.
Choose someone who listens and works with you
You deserve to feel heard and included in every decision. That’s why it’s vital to choose a Support Coordinator or Recovery Coach who takes the time to understand what matters to you and involves you every step of the way.
Consider their communication style
Clear, open, and respectful communication is key. Your Support Coordinator or Recovery Coach should make things easy to understand, explain your options clearly, and check in with you regularly.
Ask about their local knowledge and community connections
A Recovery Coach or Support Coordinator with strong community connections can help you access high-quality, value-for-money services and support that are right for your area.
Check how they support your independence
The goal of good support isn’t to take over. Instead, it’s all about helping you build your skills and become more confident. With that said, make sure to choose someone who encourages your independence and supports you to make informed choices.
Look for flexibility and consistency
Life can change, which means your supports should be able to adapt with you. It’s important to work with a Support Coordinator or Recovery Coach who is reliable and consistent. They should also know how to adjust the support they’re providing when your needs or circumstances shift.
How Our Support Coordination Can Help You
At Sureway Health & Wellbeing, we’re committed to taking the stress out of navigating your NDIS plan. That’s why our Support Coordination service is designed to help you feel confident and in control.
Here’s how we can support you:
- We’ll help you explore the right options by connecting with providers and services that offer the best value and fit your needs.
- We’ll monitor your supports and help make adjustments along the way to ensure that you’re staying on track with your goals and always moving forward.
- We’ll work with you to build the skills and confidence to manage your supports and live more independently.
We have decades of experience helping individuals and families improve their quality of life through personalised, community-based support. Our team knows the system and understands how to connect you with the services that suit your unique circumstances.
How Our Recovery Coaching Can Help You
If you’re living with a mental health condition that impacts your daily life, such as in the way you perform daily tasks or socialise with others, it’s important to remember that you’re not alone. Our Recovery Coaches are here to walk beside you and support your personal, social, and emotional well-being.
Together, we’ll focus on:
- Developing a personalised Recovery Plan that reflects your goals
- Staying on track and celebrating progress, one step at a time
- Coordinating supports and helping you connect with services in your area
- Speaking with providers on your behalf about services and costs
- Completing service agreements and bookings with ease
- Supporting you to make informed choices and feel empowered in your decisions
We’re here to support your recovery in a way that feels safe, respectful, and empowering. Through our Recovery Coaches, we’ll help you clarify your goals, identify your strengths and barriers, and pinpoint relationships and networks in your life that can aid in your recovery.
Let’s Take the Next Step Together
Choosing the right NDIS support coordinator or Recovery Coach is about more than just qualifications — it’s about finding someone who understands you, supports your growth, and works with you to achieve what matters most.
At Sureway Health & Wellbeing, our caring and experienced team is here to help you take the next step. Reach out to us today to learn how we can help you build the life you want through personalised and compassionate NDIS support.